is there some1 who made an order from the US Pinkshop (official store) - maybe from europe?
I ordered somw stuff in 1st of july and got an email that it was sent on 6th, bit I still didn't receive it yet...I wrote to the customer service and got the answer "Thank you for your email. Our records indicate that your order shipped on July 6, 2011. International orders ship via IMEX Bulk and we are not provided individual tracking numbers. Regardless of delivery location and due to recent border restrictions, International delivery can sometimes take up to 24 business days. IMEX delivers to your local mail carrier, who then delivers to the address provided with your order.
If you do not receive your order by the 24th business day, please check with your local post office as they may be holding your order. If you are still unable to locate your order, please verify your correct shipping address with us and we will investigate your delivery issue.
If you have any further questions or concerns, feel free to contact us."
I tried to find out where my parcel is, but I didn't have success, so I wrote again an e-mail and I always get exactly the same answer (same words) no matter what I write
The money was paid already, is it possible that there are problems with the customs duty?